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PRIVACY
POLICY |
XpressPrint-Online.com
is committed to maintaining the confidentiality
of our customers. We do not share, sell,
or otherwise disclose information about
our clients to any other party except as
required to process and ship purchases.
Information Collection
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XpressPrint-Online is the sole
owner of the information collected on http://www.xpressprint-online.com.
XpressPrint-Online collects information
from our users at several different points
on our Web site. |
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Registration
– Not available at this time.
In order to use My XpressPrint-Online,
a user must first complete the registration
form. During registration a user is required
to give a name and email address. We use
this information to contact the user about
our services even if they have not placed
an order.
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Order
We request information from the user
on our order form. A user must provide
contact information (such as name, email
and shipping address) and financial information
(such as credit card number and expiration
date). This information is used for credit
card authorization and to fill customer’s
orders. If we have trouble processing
an order, the information is used to contact
the user
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Cookies
A cookie is a piece of data stored on the
user’s computer tied to information
about the user. We use persistent cookies.
A persistent cookie is a small text file
stored on the user’s hard drive for
an extended period of time. Persistent cookies
can be removed by following Internet browser
help file directions.
Cookies are used by both My XpressPrint-Online
and the XpressPrint-Online order section
in order to uniquely identify users, associate
user files with orders, and to enable the
shopping basket. Our site cannot be used
with cookies turned off.
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Log Files
Like most standard web site servers, we
use log files. This includes internet protocol
(IP) addresses, browser type, internet service
provider (ISP), referring/exit pages, platform
type, date/time stamp, and number of clicks
to analyze trends, administer the site,
track users’ movement in the aggregate,
and gather broad demographic information
for aggregate use. This data is not linked
to personally identifiable information.
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Communications from the Site
Special Offers and Updates
Established members will occasionally receive
information on products, services, special
deals, and a newsletter. Out of respect
for the privacy of our users we present
the option to not receive these types of
communications. If you do not wish to receive
future emails, send an email to remove@XpressPrint-Online.com
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Newsletter
Customers are automatically subscribed to
our newsletter; we ask for contact information
such as name and email address. Out of respect
for our user’s privacy, we provide
a way to opt-out of these communications.
If you do not wish to receive future newsletters,
send an email to remove@XpressPrint-Online.com
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Customer Service
We communicate with users on a regular basis
to provide requested services. Our production
and customer service use both email and
phone information to communicate with customers
in regards to issues relating to in process
order.
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Legal Disclaimer
Though we make every effort to preserve
user privacy, we may need to disclose personal
information when required by law wherein
we have a good-faith belief that such action
is necessary to comply with a current judicial
proceeding, a court order or legal process
served on our Web site.
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Third Party Intermediaries
We use an outside shipping company to ship
orders, and a credit card processing company
to bill users for goods and services. These
companies do not retain share, store or
use personally identifiable information
for any secondary purposes.
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Business Transitions
If XpressPrint-Online
goes through a business transition, such
as a merger, being acquired by another company,
or selling a portion of its assets, users’
personal information will, in most instances,
is part of the assets transferred. If as
a result of the business transition, the
users’ personally identifiable information
will be used in a manner different from
that stated at the time of collection they
will be given choice consistent with our
notification of changes section.
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Choice/Opt-out
Our users are given the opportunity to 'opt-out'
of having their information used for purposes
not directly related to our site at the
point where we ask for information. For
example, our order form has an 'opt-out'
mechanism so users who buy a product from
us, but don't want any marketing material,
can keep their email address off of our
lists. Users who no longer wish to receive
our newsletter and promotional communications
may opt-out of receiving these communications
by replying to unsubscribe in the subject
line in the email or email us at remove@XpressPrint-Online.com
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Links
Our sites may contain links to
other sites. Please be aware that we are
not responsible for the privacy practices
of such other sites. We encourage our users
to be aware when they leave our site and
to read the privacy statements of each and
every Web site that collects personally
identifiable information. This privacy statement
applies solely to information collected
by this Web site.
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Security
Our Web sites take every precaution
to protect our users' information. When
users submit sensitive information via the
Web site, their information is protected
both online and off-line.
When our registration/order form asks users
to enter sensitive information (such as
credit card number and/or social security
number) that information is encrypted and
is protected with the best encryption software
in the industry—SSL. While on a secure
page, such as our order form, the lock icon
on the bottom of Web browsers such as Netscape
Navigator and Microsoft Internet Explorer
becomes locked, as opposed to un-locked,
or open, when users are just ‘surfing.’
While we use SSL encryption to protect sensitive
information online, we also do everything
in our power to protect user information
off-line. All of our users’ information,
not just the sensitive information mentioned
above, is restricted in our offices. Only
employees who need the information to perform
a specific job (for example, our billing
clerk or a customer service representative)
are granted access to personally identifiable
information. Employees must enter their
password to gain access to user information.
Finally, the servers that store personally
identifiable information are in a high-security
environment at our co-location facility.
Supplementation of Information
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Notification of Changes
If we decide to change our privacy policy,
we will post those changes to this privacy
statement, the homepage, and other places
we deem appropriate so our users are always
aware of what information we collect, how
we use it, and under what circumstances,
if any, we disclose it. We will use information
in accordance with the privacy policy under
which the information was collected.
If, however, we are going to use users’
personally identifiable information in a
manner different from that stated at the
time of collection we will notify users
via email. Users will have a choice as to
whether or not we use their information
in this different manner.
If customers have opted out of all communication
with the site, or deleted/deactivated their
account, then they will not be contacted,
nor will their personal information be used
in this new manner. In addition, if we make
any material changes in our privacy practices
that do not affect user information already
stored in our database, we will post a prominent
notice on our Web site notifying users of
the change.
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Contact Information
If customers have any questions or suggestions
regarding our privacy policy, please contact
us at: info@XpressPrint-Online.com
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